FAQ

Frequently Asked Questions

Subscription Details and Credentials are delivered to your email inbox within 15 minutes after your payment is confirmed on the blockchain. You'll also receive a tracking link to monitor your order status in real time.
Every accounts is verified before delivery. If you encounter any issue, contact our support team with your order number and we'll provide a replacement within 24 hours — guaranteed.
Not at all. NexSub supports cryptocurrency payments (BTC, ETH, USDT, LTC, and more).
Yes. If your subscription fails or you received the wrong product, you're eligible for a full refund within 7 days of purchase. Please review our Refund Policy for full details.
You'll receive an order number (e.g. NEX-ABCDEF) in your confirmation email. Visit our Track Order page, enter your order number, and you'll see the full status timeline.
If you purchased a NexSub product through Gumroad, you can redeem your license key on our site to activate it, generate an order number, and get a tracking link — all without making a separate purchase here.
We accept cryptocurrency payments (BTC, ETH, USDT, LTC, and more) — all processed securely through our trusted payment partners.